Public Offer Agreement
1. General Provisions
1.1. This Agreement is an official offer (a public offer) by Individual Entrepreneur Olga Aleksandrovna Gidirim (hereinafter, the «Service Provider» or the first party) to enter into an agreement on the terms set out below with any individual (hereinafter, the «Customer» or the second party). This document is a public offer pursuant to paragraph 2 of Article 437 of the Civil Code of the Russian Federation.
1.2. A person who accepts this public offer acquires all rights and obligations of the Customer provided for by this Agreement.
1.3. Acceptance of this public offer means the Customer’s full or partial payment for information and consulting services in accordance with this Agreement. This Agreement is deemed concluded between the Customer and the Service Provider when payment for the Services is credited to the Service Provider’s bank account.
1.4. Acceptance of this Offer and, accordingly, conclusion of this Agreement means that the Customer has, to the extent necessary, reviewed this Agreement, the description of the Services on the sales website, the payment-system rules and the specifics of the payment system and website on which training materials are posted, and acknowledges the unconditional suitability of the Services and website for taking the actions and achieving the objectives that are the subject of this Agreement.
1.5. The current version of this Public Offer Agreement is always available at https://nhc.live/offer/.
1.6. By accepting this Offer, the Customer confirms that the remote provision of Services by the Service Provider using software (the «Software») fully corresponds to the Customer’s ability to use Services provided in that manner.
1.7. Unless this Agreement expressly provides otherwise, the following words and expressions have the meanings set out below:
1.7.1. A Webinar is:
— a video presentation of a training programme with commentary by the Service Provider;
— a real-time broadcast of a presentation by the Service Provider using special Software.
The Customer may ask questions relating to the Webinar using the webinar-room chat or other Internet communication tools.
1.7.2. Agreement means this document published on the Internet and also sent for review by email or made available for review by any other means.
1.7.3. Coaching means a form of information and consulting services aimed at:
— formation, practice and development of the Customer’s skills and abilities in accordance with the coaching programme;
— creating conditions for the Customer to independently identify ways to solve issues arising within a particular subject area.
1.7.4. Personal Account means a set of protected webpages on the training platform in a restricted section of the Website at https://online.nhc.live/, created when the Customer registers in that restricted section. Through the Personal Account, the Customer may access the Service Package, including, without limitation, materials and events included in it.
Access to the Personal Account is provided using the credentials (login and password) specified by the Customer when submitting the Application (registering in the restricted section of the Website).
1.7.5. Package or Service Package means a defined set of training materials and activities, including webinars, information sessions, topical discussions, group sessions, instructions, video lessons, homework assignments, checklists, templates, tasks and any other documents and information, united by a common topic and name and offered for a single total price.
1.7.6. Software means a browser (Internet Explorer, Firefox, Google Chrome or similar) for accessing information resources on the Internet and other programs for processing the information provided.
The Customer shall independently ensure that such Software is available on the Customer’s personal computer.
1.7.7. Website means the collection of information, text, graphic elements, design, images, photographs, video materials and other intellectual-property results, as well as computer programs, belonging to the Service Provider and contained in an information system that makes such information available on the Internet at https://nhc.live and all of its subdomains, including https://online.nhc.live.
1.8. All other terms and definitions found in the text of this Agreement are interpreted by the Parties in accordance with the current legislation of the Russian Federation and the usual rules for the interpretation of relevant terms established on the Internet.
2. Subject Matter of the Agreement
2.1. The subject matter of this Agreement is the provision, for consideration, of information and consulting services to the Customer, including individual and group coaching sessions; information products; online seminars (online intensives), online training sessions and conferences; in-person («live») training sessions, masterclasses and conferences; video recordings of such events in MP4 format or links for viewing; training materials in the form of books and checklists in PDF format; and audio recordings in MP3 format or links for listening (collectively, the «Service» or «Services»).
2.2. The Customer pays for the Course, and the Service Provider undertakes to conduct the Course in accordance with the Package chosen by the Customer.
2.3. Topics, programs, cost, description of the Service and registration form are posted on the corresponding page (website) for the sale of such Service.
2.4. The Services are provided remotely via the Internet using Software, including special equipment, software and online services used in the Service Provider’s training programme. The Service Provider provides access to the relevant online services and Software using the Customer’s contact details specified when purchasing the Service. Any other method of interaction between the Parties is specified on the sales webpage for the relevant Service.
2.5. The Services are limited to providing the Customer with information and developing skills for its independent use (in a coaching format).
3. Terms of service provision
3.1. Services under this Agreement are provided within the time limits specified on the sales website of the relevant Service.
3.2. By decision of the Service Provider, the terms for the provision of certain types of Services may be increased by the time necessary for the Customer to effectively complete the relevant training program (master the information provided by the Service Provider), if the general level of training and academic performance of the latter do not allow training to be completed within the time limits specified on the sales website.
3.3. Services under this Agreement are deemed to have been provided with due quality and on time, and accepted by the Customer, unless the Customer submits a reasoned objection to the quality and scope of such Services by sending an application to info@nhc.live within 3 (three) calendar days after expiry of the period specified in clause 3.1 of this Agreement for the relevant Service.
3.4. Access to the training materials of the main course and additional materials may be retained by the Customer for the time specified on the service sales website, depending on the purchased Service Package.
4. Procedure for provision of services
4.1. The Service Provider provides Services under this Agreement in accordance with the Service Package selected by the Customer. For certain types of Services, the procedure for provision is determined when the Parties conclude a personal agreement.
4.2. Access to the Services under this Agreement is provided by the Service Provider remotely as follows:
4.2.1. For Services consisting of access to video recordings of the Service Provider’s training materials in MP4 format or links for viewing, training materials in the form of books and checklists in PDF format, and audio recordings in MP3 format or links for listening, the Service Provider grants access for viewing, downloading or listening within 24 hours after receiving payment from the Customer.
The Service Provider’s obligation to provide access to the materials in this clause is fulfilled when the Service Provider sends the relevant links and passwords for access to the relevant training materials and programme modules to the Customer’s email address specified when purchasing the Service, or grants access to those materials in the restricted section of the Website where they are posted.
4.2.2. To provide services for conducting an individual consultation, information about the time and place of such consultation (s) is provided to the Customer’s email address specified when paying for the Services, or in a closed section of the site where training materials are posted.
The Service Provider’s obligation to provide an individual consultation is fulfilled by conducting the consultation (s) within the timeframes, in the quantity and in the manner specified on the sales webpage for the relevant Service.
If the Customer does not attend an individual consultation without valid reasons, the Service Provider’s obligation to provide that Service is deemed fully and timely performed at the time when the Service should have been provided.
4.2.3. To provide services for conducting online seminars (webinars), information about the time and location is provided to the Customer’s email specified when purchasing the Service or in the closed section of the site where training materials are posted. At the same time, the Service Provider ensures that the recording of these webinars is posted in a closed section of the Site no later than 2 (two) business days from the date of the relevant webinar.
The fulfillment of the obligation to conduct online seminars (webinars) is considered to be the fact of holding the corresponding online event in the time frame, quantity and manner agreed upon by the Parties, regardless of whether the Customer directly participated or not.
4.2.4. For certain types of services that involve homework, submitting a report on such lessons is a prerequisite for gaining access to recordings of subsequent lessons (lesson modules).
Checking homework for those service packages that include this option is carried out by the Service Provider within 2 (two) working days from the receipt of the Customer’s report, taking into account the working hours: from 10:00 to 19:00 Moscow time.
The Service Provider communicates the assessment result in writing in comments to the relevant lesson in the restricted section. The Service Provider may also confirm successful completion of homework for a lesson by granting access to the next lesson (lesson module).
4.2.5. To provide services for conducting in-person («live») trainings and seminars, information about the time, place, procedure and conditions of the event is posted on the sales website of such an event. The Service Provider may additionally send such information to the Customer’s email address specified by him when purchasing the Service.
The fulfillment of the obligation to conduct face-to-face trainings and seminars is considered to be the fact of holding the corresponding event according to the program, within the time frame and quantity established on the website for the sale of such Services.
4.3. The Customer independently monitors all updates, schedule changes and notifications posted by the Service Provider in the Personal Account and (or) sent to the Customer’s email address.
4.4. Upon completion of the Services under this Agreement, no certificate of services rendered shall be drawn up.
4.5. By entering into this Agreement, the Parties agree that granting access to the course materials in the restricted section of the Website and the actual provision of other Services purchased under this Agreement using the Customer’s contact details specified herein and when paying for Services constitute sufficient evidence of performance under this Agreement.
At the Customer’s separate request, the Service Provider may draw up a certificate of services rendered within 5 (five) business days after receiving that request.
5. Rights and obligations of the parties
5.1. THE SERVICE PROVIDER SHALL:
5.1.1. Provide Services properly and on time.
5.1.2. After confirming the fact of payment, provide the Customer with instructions for using the remote program, training materials and access to the Service selected by the Customer.
5.1.3. Do not disclose information about the Customer’s personal data without his consent and process it solely for the purpose of executing this agreement in accordance with the Privacy Policy approved by the Service Provider.
5.2. THE SERVICE PROVIDER MAY:
5.2.1. Refuse to provide services to the Customer if payment for the selected Service is not received within the established time frame.
5.2.2. Involve third parties to fulfill obligations under this Agreement.
5.2.3. To take photographs and videos during the Course and use the resulting photographic and video materials at its sole discretion, including materials depicting the Customer.
5.2.4. To require the Customer to perform the Customer’s obligations in good faith and to treat other Course participants and the Service Provider with respect.
5.2.5. Change the terms of this agreement unilaterally, without prior agreement with the Customer, while ensuring that the changed terms are published on the website at the address specified in clause 1.5 of this Agreement at least one day before they come into effect.
5.2.6. Unilaterally change the schedule for posting training material, providing feedback on homework and other consultations, without changing the established frequency of their conduct, as well as change and supplement the content of lessons and assignments for the Customer.
5.2.7. To unilaterally terminate this Agreement in the event of a material breach by the Customer of this Agreement. In that event, the funds paid by the Customer under this Agreement shall not be refunded and shall constitute a contractual penalty payable as a result of the Customer’s actions.
A material violation of the terms of this Agreement means any violation of copyright regulated by the current legislation of the Russian Federation on copyright, including a one-time violation by the Customer of clause
At the Service Provider’s discretion, depending on the nature of the breach, any breach by the Customer of the rules set out in clauses 5.3.4−5.3.13 of this Agreement, committed once and/or more than twice, may be deemed material.
5.2.8. To use information about the Customer’s acceptance of this Offer without disclosing confidential information, including information constituting a trade secret, and to identify the Customer as its client, including in the Service Provider’s marketing materials, on its website, in commercial offers addressed to specific third parties and in advertising of its Services to an unlimited number of persons, including by using the Customer’s trademark (service marks) and photographs of the Customer for dissemination (publication) of such information. The Service Provider may identify the Customer as its client throughout the entire period of the Service Provider’s activities (indefinitely).
5.3. THE CUSTOMER SHALL:
5.3.1. The Customer shall independently familiarize himself or herself, on the sales website for the relevant Service, with information on the timeframes, programme and conditions for its provision.
5.3.2. Have a personal computer or other portable (mobile) device with access to the Internet, equipped with headphones and a microphone, as well as with installed software, necessary and sufficient to receive the purchased Service.
5.3.3. The Customer shall follow the established schedule of the training programme and the purpose and substance of the Service Provider’s assignments; comply with the deadlines for homework assignments; follow the Service Provider’s recommendations and requirements in connection with the provision of Services under this Agreement; and ensure the Customer’s personal participation in webinars (individual or group coaching sessions) in accordance with the purchased Service.
5.3.4. Promptly make payment for the Services under this agreement within the established deadlines.
5.3.5. Provide the Service Provider with current and accurate information necessary to receive information and training materials and for prompt communication in connection with the provision of Services under this Agreement, namely: first and last name, a valid email address and contact telephone number.
5.3.6. Follow the rules of conduct during webinars and show respect for the Service Provider and other participants in the training program.
5.3.7. Do not record, distribute, publish, post on websites, copy, transfer or resell to third parties for commercial or non-commercial purposes information and materials provided by the Service Provider under this Agreement; not to create information products for commercial purposes based on such information or materials and not to use them in any way other than personal use, including the use of acquired knowledge in the Customer’s own commercial project, without copying or transferring training materials to third parties.
5.3.8. Do not transfer to third parties and ensure the confidentiality of access passwords to your personal account in a closed section of the site and special software used by the Service Provider to organize services under this agreement, as well as ensure the confidentiality of links to view recordings of webinars received from the Service Provider under this agreement.
5.3.9. Not to change in any way the software part of the site from which the Services are provided, not to take any actions aimed at changing the functioning and performance of the site.
5.3.10. Do not post personal data of third parties on the site without their consent, including home addresses, telephone numbers, passport details, and email addresses.
5.3.11. Do not post commercial advertising, commercial offers, promotional information and any other intrusive information on the site, unless the placement of such information is agreed upon with the Service Provider.
5.3.12. Not publicly disseminate on the Internet information about the procedure and results of interaction between the Customer and the Service Provider, including matters concerning the provision of Services, refunds under this Agreement or consideration of claims arising from this Agreement. Breach of this obligation is treated as unauthorised disclosure of a trade secret and/or damage to the honour and business reputation of the Service Provider and the Service Provider’s commercial project.
5.3.13. Not disseminate defamatory information about the Service Provider, the Service Provider’s training programme or engaged third parties that may harm the honour, dignity or business reputation of the Service Provider and the Service Provider’s commercial project.
5.4. THE CUSTOMER MAY:
5.4.1. Require proper performance by the Service Provider of its obligations under this Agreement.
5.4.2. Receive information on any issues related to the organization of the execution of Services under this Agreement through the Service Provider’s support service.
6. Price of the Services and Payment Procedure
6.1. The cost of information and consulting services under this Agreement is indicated on the website for the sale of the relevant Service and can be changed by the Service Provider at any time unilaterally. The new price comes into force from the moment of publication and does not apply to services paid for at the time of publication of such changes.
6.2. Payments under this Agreement are made in rubles of the Russian Federation by transferring funds to the bank account specified by the Service Provider, based on invoices for payment issued by the Service Provider to the Customer upon the latter’s application for payment (order).
6.3. The Customer shall pay for the selected Service by making an advance payment equal to 100% of the price of the Services.
By agreement of the Parties, partial payment for the Services is possible (in two or more payments). The terms of installment payment (amount and terms) are agreed upon by the parties in relevant specific cases or can be determined by the Service Provider in advance on the Service sales website.
If the Customer violates the terms of the installment plan, the Service Provider has the right to suspend the provision of services until the Customer eliminates such violations. The corresponding notification from the Service Provider is sent to the Customer’s email address specified when paying for the course.
If the Customer does not eliminate these violations within 5 (five) days from the date of sending the Service Provider’s notification, then this agreement is considered fulfilled to the extent of those services for which access was paid, and terminated at the initiative of the Customer. In this case, previously paid funds will not be returned.
6.4. Payment for the service by the Customer is made by bank transfer, in cash at any bank branch, through payment systems, electronic money and other methods specified by the Service Provider on the Service sales website.
6.5. The moment of payment is considered to be the receipt of funds into the Service Provider’s bank account.
6.6. If the Customer requires additional services that are not part of the purchased Service Package, such services are paid by the Customer additionally on the basis of an invoice issued by the Service Provider within 5 (Five) calendar days following the date of sending such an invoice to the Customer by the Service Provider via electronic means of communication.
6.7. The remuneration payable hereunder shall not be reduced by the Customer by any tax payments or transfer costs or commissions or by any other payments. In the event that any taxes or charges are required to be paid, such additional required amount shall be added to the price of the Services to ensure that the Service Provider receives the full amount, without deductions, that is payable to the Service Provider in accordance with this Agreement.
6.8. All banking expenses associated with the transfer of funds to the Service Provider, including commissions of intermediary banks, are paid by the Customer, with the exception of the commission of the bank in which the Service Provider has a current account.
6.9. Receipt of Services under this Agreement may involve the incurrence of additional costs necessary to assimilate information on the training program, including advertising costs.
7. Terms and Procedure for Refunds
7.1. The Customer has the right to apply for a refund of funds for the purchased Service until the service has been fully provided, except for the cases specified in clause 7.2 of this Agreement.
7.2. Where Services are provided in the course of the Parties' business activities, the rules on refunds of amounts paid for the Service Provider’s Services do not apply and the price of the Services is non-refundable because:
a) The specified funds are taken into account by the Service Provider as reimbursement of expenses for organizing and actually providing services under this Agreement, including costs associated with the payment of certain amounts of money to third parties and the cost of training and bonus materials provided by the Service Provider under this Agreement;
b) The specified funds are retained by the Service Provider as compensation for losses caused by early termination of the contract, including those related to the search for a new customer.
7.2.1. In the event that the Service Provider cancels or postpones an in-person event (camp) for organizational reasons, the Service Provider is not responsible for compensation and refund of the Customer’s expenses associated with the independent purchase of air tickets, railway or other transport tickets, booking accommodation before and after the event, as well as any other related expenses.
7.3. When deciding on a refund, the Service Provider may withhold part of the price of the Services to reimburse actual costs incurred by the Service Provider as of receipt of the refund application.
The actual costs of the Service Provider include expenses incurred at the time of receipt of the return application, in particular:
— the cost of training materials provided to the Customer (training course modules without taking into account the number of lessons completed within a separate module),
— the cost of webinars and online sessions conducted at the time of receipt of the application for a refund with the participation of the Service Provider or invited speakers (third parties),
— the cost of additional bonus training materials for self-education,
— expenses for software used by the Service Provider during the training process or payment for third party services,
— taxes, commissions of banking, credit organizations and relevant payment systems for accepting funds.
7.4. The cost of individual services included in the training program is determined at the price indicated on the service sales website at the time of purchasing the service/providing access to materials, excluding discounts and promotions in effect at the time of purchase, as well as based on the actual services provided (the number of training events conducted at the time of the decision on the return application).
7.5. The specific amount of actual costs according to the relevant application of the Customer is determined by the Service Provider on the basis of documented expenses.
7.6. In the event that the Customer did not use the provided materials, did not participate without valid reasons, confirmed by documents, in webinars (other online sessions) organized by the Service Provider, the cost of such materials and services is also subject to inclusion in the Service Provider’s expenses, due to circumstances beyond the control of the Service Provider.
7.7. A refund application submitted by the Customer after the Services have been fully provided within the timeframes set out in clause 3.1 of this Agreement shall be considered by the Service Provider in the prescribed manner.
The decision to satisfy or refuse to satisfy the return application is made by the Service Provider taking into account the actual Services provided, training materials provided to the Customer, as well as documented expenses of the Service Provider incurred in connection with the execution of this Agreement, including payments to third parties involved in the organization and conduct of the training program.
7.8. Refund applications are accepted only in writing using the prescribed form available at http://surl.li/bhckj and sent to the Service Provider’s email address: info@nhc.live.
If the specified link is not available, the Customer has the right to request a return application form by sending a corresponding request to the email address info@nhc.live.
To submit a refund application, the Customer must complete the application form, print it, sign it personally, scan or photograph the signed document, and send it to the Service Provider at info@nhc.live in PDF or JPEG format.
7.9. A refund application must contain the following:
— the name of the addressee and the applicant’s details;
— the name of the training programme (Service) in respect of which termination of the Agreement and a refund are requested;
— the amount paid for the Services and the reasons for requesting a refund;
— bank details for transferring the funds;
— attachments, date, signature and the signatory’s printed full name.
7.10. The return application must be accompanied by a copy of the passport or other identification document of the applicant, as well as a copy or screenshot of the payment document confirming payment. All supporting documents must be submitted in PDF or JPEG format.
7.11. The decision to return or refuse to return funds is made by the Service Provider within 10 (ten) working days from the date of receipt of the relevant application from the Customer.
7.12. If a refund application is granted, the Customer’s access to training materials is terminated within 1 (one) business day after the Service Provider sends the Customer the decision to grant the refund. The Customer’s refund application is also deemed a withdrawal of the acceptance referred to in clause 1.3 of this Agreement.
8. Claims Procedure
8.1. All disputes and disagreements between the parties are resolved through negotiations. In this case, the claim procedure for resolving disputes arising from relations regarding the conclusion of this agreement is mandatory. The Party that has claims and/or disagreements sends a message to the other Party indicating the claims and/or disagreements that have arisen.
8.2. When a claim is made by the Customer, the specified notice must be transmitted to the Service Provider in the form of an electronic document to the email address: info@nhc.live, and also sent in writing by sending by registered mail with acknowledgment of receipt and a description of the attachment.
The message must contain the essence of the demand, evidence supporting the demand, as well as the following information:
8.2.1. last name, first name, patronymic of the Customer;
8.2.2. date of payment for the Service;
8.2.3. invoice (order) number;
8.2.4. name of the training program (service) for which the Customer has a claim.
8.3. Within 15 (fifteen) working days from the date of receipt of the original message specified in clause 8.1 of the Agreement, provided that this message complies with the provisions of clause 8.2 of the Agreement, the Party that received it is obliged to send a response to this message.
8.4. If the sending Party does not receive a response within 30 (thirty) business days after sending the relevant notice, or if the Parties do not reach agreement on the claims and/or disagreements within the period set out in clause 8.3 of this Agreement, the dispute shall be referred to the Arbitrazh Court of the City of Moscow.
9. Liability
9.1. In case of violation of the terms of this agreement, the parties are liable in accordance with the current legislation of the Russian Federation.
9.2. In case of failure to pay the Service Provider’s remuneration within the time limits specified in this Agreement, the Customer undertakes, at the written request of the Service Provider, to pay the latter out of court a penalty in the amount of 1% (One percent) of the total amount of the Service Provider’s remuneration under this Agreement for each calendar day of delay.
9.3. The Service Provider shall not be liable in the event of improper provision of the service, if the improper performance was the result of unreliability, insufficiency or untimeliness of the information provided by the Customer, as well as due to other violations of the terms of this Agreement by the Customer.
9.4. The Services under this Agreement are limited to providing the Customer with information and developing skills for its independent use. Accordingly, the Service Provider’s liability is limited as follows:
1. No information, materials and/or consultations provided by the Service Provider under this Agreement constitute a guarantee of any result, because results depend entirely on the Customer’s actions, personal qualities and the quality and speed with which the Customer learns and implements the knowledge and materials received from the Service Provider.
2. The Customer has sole discretion to make decisions based on the information provided by the Service Provider. The Customer assumes full responsibility and all risks associated with using information and materials provided by the Service Provider in performance of this Agreement.
3. The Service Provider is not liable if the Services do not meet the Customer’s expectations and/or for the Customer’s subjective assessment of the Services; such unmet expectations and/or negative subjective assessment do not constitute grounds for deeming the Services to be of inadequate quality or not provided to the agreed extent.
9.5. The Service Provider is not responsible for the impossibility of providing services to the Customer for reasons beyond the control of the Service Provider, namely: disruption of the Internet, equipment or software on the part of the Customer, failures in the operation of email mailing services, including when the Service Provider’s letters end up in the Spam folder. In this case, the services are considered to have been properly provided and are subject to payment in full.
9.6. The Service Provider’s aggregate liability under this Agreement for any claim relating to this Agreement or its performance is limited to the amount paid by the Customer to the Service Provider. Only actual damages, and not lost profits, may be recovered from the Service Provider.
9.7. In the event of a violation by the Customer of the provisions of this agreement relating to the protection of the Service Provider’s copyrights, the latter has the right to demand compensation for all damages caused, including lost profits.
9.8. The Parties shall be released from liability for non-performance or improper performance of their obligations under this Agreement for the duration of force-majeure events.
During this time, the Parties have no mutual claims, and each Party independently bears the risk of the consequences of the occurrence of such circumstances.
The Party affected by force majeure shall notify the other Party within 3 (three) calendar days after the occurrence of such circumstances by sending written notice to the email address specified in this Agreement. The subject line of the email must state «Force Majeure».
9.9. Force majeure circumstances include fire, flood, earthquake, strikes and other natural disasters, war and hostilities, entry into force of regulatory legal acts and law-enforcement acts that prevent performance of obligations, and documented compulsory emergency (unscheduled) hospitalisation, provided that such circumstances are beyond the Parties' control, prevent performance of this Agreement and arise after this Agreement is concluded. The Customer’s lack of time for any reason to complete the training programme, vacation, business travel, failure to pay for Internet access or breakdown of a means of accessing the Internet are not force majeure circumstances.
9.10. The Service Provider shall not be liable for any losses or damage caused by the Customer’s visiting third-party websites, even where the Service Provider recommends that the Customer visit such websites or use their services.
The terms and conditions for the provision of services by third parties are governed by separate agreements between third parties and the Customer.
10. Personal Data and Its Use
10.1. The Customer consents to the Service Provider processing personal data provided when purchasing Services under this Agreement and when registering in a restricted section of the Website, in accordance with the Service Provider’s Privacy Policy published on the Website.
Consent to the processing of personal data is given for an indefinite period.
10.2. Personal-data processing means the recording, systematisation, accumulation, storage, clarification (updating or amendment), retrieval, use, transfer (dissemination, provision or access), depersonalisation, blocking, deletion and destruction of personal data that do not fall within special categories for the processing of which written consent of the Customer is required under applicable legislation of the Russian Federation.
10.3. Personal data are processed in order to enable the Service Provider to perform obligations under this Agreement, provide the Customer with feedback when using the Website, training programmes and video courses, and send informational and advertising messages to the email address specified by the Customer during registration or purchase of Services.
10.4. The Customer’s personal data are processed by the Service Provider using databases located in the Russian Federation.
10.5. The Customer may withdraw consent to personal-data processing at any time by sending notice to the Service Provider at info@nhc.live. The Customer understands and acknowledges that withdrawal may require deletion of any information relating to the Customer’s participation in the training programme, including deletion of the Customer’s account in the restricted section of the Website and termination of access to materials for the purchased course.
10.6. The Customer consents to receive newsletters and promotional materials from the Service Provider at the email address and contact telephone number specified by the Customer when registering on the Website.
Consent to receive newsletters and promotional materials may be withdrawn by the Customer at any time by sending the Service Provider a corresponding notice to the address: info@nhc.live
10.7. The Customer consents to the Service Provider’s free-of-charge use of the Customer’s likeness as the Customer’s profile photograph (avatar).
11. Copyright Protection
11.1. The Website through which the Service Provider’s Services are sold or directly provided contains intellectual-property results belonging to the Service Provider, its affiliates and other related parties, representatives and all other persons acting on behalf of the Service Provider.
11.2. By using the Service Provider’s website (s), the Customer acknowledges and agrees that all website content and its structure are protected by copyright, trademark and other intellectual-property rights, and that such rights are valid and protected in all forms, on all media and in relation to all technologies currently existing or subsequently developed or created. No rights to any content of the Service Provider’s website, including audiovisual works, text and graphic materials, computer programs and trademarks, are transferred to the Customer by using the Website or entering into this Agreement.
11.3. The provision of Services to the Customer does not transfer exclusive rights to the intellectual property of the Service Provider and/or its partners. Information received by the Customer while Services are provided under this Agreement is intended solely for the Customer’s personal use in the Customer’s commercial project and may not be transferred to third parties.
11.4. When quoting materials from the Service Provider’s website, the Customer undertakes to provide a link to such website.
11.5. If the Customer breaches provisions of this Agreement concerning protection of the Service Provider’s copyright, the Service Provider may claim compensation for all losses, including lost profits.
12. Final Provisions
12.1. This Agreement enters into force when accepted by the Customer pursuant to clause 1.3 of this Agreement and remains effective until the Parties fully perform their obligations.
12.2. Any matters not governed by this Agreement are governed by the current legislation of the Russian Federation.
12.3. The recognition by a court of any provision of this Agreement as invalid or unenforceable does not entail the invalidity of its other provisions.
12.4. The Parties confirm that, in entering into this Agreement and corresponding with each other, they may use facsimiles of handwritten signatures. The Parties confirm that all notices, messages, agreements and documents exchanged in performance of obligations under this Agreement, signed through the exchange of electronic documents containing a scanned copy or photograph of a handwritten signature, are legally valid and binding on the Parties provided that authorised email addresses and credentials for the Personal Account on the Service Provider’s Website (training website) are used.
12.5. The Parties acknowledge that all notices, messages, agreements, documents and letters sent using authorized email addresses and personal accounts on the Service Provider’s Website (training site) are considered sent and signed by the Parties, unless otherwise expressly stated in such letters.
12.6. The Parties' authorised email addresses are:
1. for the Service Provider info@nhc.live
2. for the Customer: the email address specified when purchasing the Service.
12.7. The Parties undertake to maintain the confidentiality of data and information required to access the authorised email addresses and the Customer’s Personal Account and not to disclose or transfer such data and information to third parties. The Parties shall independently determine the procedure for restricting access to such data and information.
12.8. Until the Customer notifies the Service Provider of a breach of confidentiality, all actions taken and documents executed and sent using the Customer’s authorised email address and Personal Account, even if taken, executed or sent by other persons, shall be deemed taken, executed and sent by the Customer.
In that case, the corresponding rights, obligations and liability shall rest with the Customer.
12.9. Until the Service Provider receives information that the confidentiality regime has been breached, all actions and documents carried out and sent using the Service Provider’s authorised email address, even if carried out and sent by other persons, are deemed carried out and sent by the Service Provider.
12.10. The Parties agree that screenshots of correspondence by email or through a messaging application, conducted using the contact details specified in this Agreement in performance of this Agreement, constitute sufficient and admissible evidence of the facts stated therein.
13. Service Provider Details
Individual Entrepreneur Olga Aleksandrovna Gidirim
Taxpayer Identification Number (INN): 183 113 551 270
Primary State Registration Number of an Individual Entrepreneur (OGRNIP): 32 050 810 038 125
Registered address: 13 Energetikov Street, village of Mishutkino, Naro-Fominsky District, Moscow Oblast, Russian Federation
Helpdesk: info@sarasvatiplace.online